Responsible Gaming

Our Commitment to Responsible Gaming

We take responsible gaming seriously and are dedicated to ensuring that our platform is used in a manner that is safe and sustainable. Our responsible gaming policy is built on three main pillars:

• Prevention: Implementing measures to prevent underage gambling and excessive gaming.
• Protection: Providing tools and resources to help you manage your gaming habits.
• Support: Offering assistance and guidance for players who may need help.

Understanding Responsible Gaming

What is Responsible Gaming?

Responsible gaming means staying in control of your gaming activities and ensuring that they do not negatively impact your life. It involves setting limits, recognizing the signs of problem gambling, and seeking help when needed.

Signs of Problem Gambling

It is important to be aware of the signs of problem gambling, which can include:

• Spending More Than You Can Afford: Gambling with money you cannot afford to lose.
• Chasing Losses: Continuously trying to win back lost money.
• Neglecting Responsibilities: Ignoring work, family, or social obligations due to gambling.
• Borrowing Money: Taking out loans or borrowing money to gamble.
• Emotional Distress: Feeling anxious, depressed, or irritable because of gambling.

If you recognize any of these signs in yourself or others, it may be time to seek help.

Tools and Resources for Responsible Gaming

Setting Limits

We provide several tools to help you stay in control of your gaming activities:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Wager Limits: Limit the amount you can wager in a given period.
• Loss Limits: Set a cap on the amount you can lose in a specific timeframe.
• Session Time Limits: Restrict the amount of time you can spend on our platform.

Self-Exclusion

If you need to take a break from gaming, you can opt for self-exclusion. This feature allows you to block access to your account for a specified period, ranging from a few days to permanently. During the self-exclusion period, you will not be able to log in or use any of our services.

Reality Checks

Our reality check feature helps you keep track of your gaming time by sending you periodic reminders about how long you have been playing. These notifications encourage you to take breaks and reflect on your gaming habits.

Access to Account History

We provide detailed access to your account history, allowing you to review your deposits, withdrawals, and gaming activity. This transparency helps you monitor your spending and stay within your limits.

Support and Assistance

Customer Support

Our customer support team is trained to assist with responsible gaming inquiries. If you need help setting limits, accessing responsible gaming tools, or have any concerns about your gaming habits, our support team is here to help.

External Support Organizations

We collaborate with several organizations that provide support for individuals affected by problem gambling. Here are some resources you can reach out to for assistance:

• Malaysian Mental Health Association (MMHA): Offers support and resources for mental health issues, including gambling addiction.
• Gambling Therapy: Provides online support and advice for individuals struggling with gambling.
• Gamblers Anonymous: A fellowship of individuals who share their experiences to help each other recover from gambling addiction.

Preventing Underage Gambling

We are committed to preventing underage gambling on our platform. To ensure that only individuals of legal gambling age access our services, we have implemented strict verification processes. These measures include:

• Age Verification: Requiring proof of age during the registration process.
• Parental Controls: Encouraging parents and guardians to use parental control tools to restrict access to gambling websites.

Promoting a Safe Gaming Environment

Fair Play

We ensure that all our games are fair and transparent. Our games are powered by certified random number generators (RNGs), which guarantee fair and unbiased outcomes. We regularly audit our systems to maintain the highest standards of integrity and fairness.

Data Protection

Your privacy and security are of utmost importance to us. We use advanced encryption technologies to protect your personal and financial information. Our data protection practices comply with all relevant regulations to ensure your data is safe and secure.

Encouraging Responsible Gaming Behavior

We actively promote responsible gaming behavior through our website, communications, and interactions with players. We encourage you to gamble responsibly and provide information on how to identify and address problem gambling.

Conclusion

Mancity1894 is dedicated to creating a safe and enjoyable gaming environment for all our players in Malaysia. We believe that responsible gaming is a shared responsibility between us and our players. By using the tools and resources we provide, you can enjoy gaming in a responsible and controlled manner.

If you ever feel that your gaming is becoming a problem, please do not hesitate to reach out for help. We are here to support you every step of the way.

Visit our official website to learn more about our responsible gaming policies and the tools available to help you stay in control: Mancity1894 Online Casino.